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SHIPPING & RETURNS

Shipping Policy

Delivery time may vary from 1-3 business days within Metro Manila, 3-8 business days for Luzon, and 7-16 business days for orders coming from overseas. Standard Delivery operates 7 days a week from 8:00 AM - 7:00 PM (excluding selected holidays). The booking cut off for same day pickup is 6:00 AM.

Payment via GCASH, PAYMAYA, PAYPAL, Bank Transfer

Delivery through courier (Lalamove or Grab express, etc).

Buyer shoulders courier fee.

Return & Exchange Policy

Returns/refunds due to change of mind will not be accepted. Please also note that the return of personal items, such as undergarments, innerwear, swimsuits, used makeup, perishable goods, grocery items, jewelry (earrings) & adult products is prohibited.

 

Please note that requests that do not meet Cocovali's Playground and Refund Policy are ineligible for return/refund

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